Procedures for Quality Checks

  • This topic has 1 voice and 0 replies.
Currently, there are 0 users and 1 guest visiting this topic.
Viewing 1 post (of 1 total)
  • Author
    Posts
  • #21100
    Anonymous
    Guest

    Our quality checking currently covers the 4% check, high-value payments and Stats 128. We are looking to expand on this, and effectively carry out checks in all areas of the benefits administration process, from gathering evidence, scanning & indexing to overpayment classification and recovery.

    If anybody has a quality team operating on this basis, I’d be very grateful if you could let me know if you have a rota for your checking routines – weekly, 4-weekly, monthly or whatever – and if you could let me have sight of it.

    I’d also be grateful if anybody could provide me with copies of procedures relating to quality checking, including the 4% and Stats 128 checks.

    Thanks in advance…

    aillingworth@northampton.gov.uk

Viewing 1 post (of 1 total)
  • You must be logged in to reply to this topic.