Hi, I’m just in the process of setting up our first Quality Assurance team. Does anyone have a proforma that they use for checking claims – something to put the details of the claim on, errors etc so that it can easily be fed-back to the officer? If you would be willing to share it with me (or any other checking proformas!) I would be really grateful. 😀 louise.bennett@epnbc.gov.uk
thanks
Louise
