Good morning.
I have a claim from a lady who is renting a bungalow from a former partner.
The property is owned by Mr and Mrs H. I presume Mrs H left Mr H a few years ago and bought/rented another property but remained as a joint owner of the claim address.
Our claimant moved in with Mr H in January 2015. The relationship ended in March 2016 but she remained living rent free at the property but seperately. She is disabled and was having a lot of difficulties and the property is ideal fro her needs.
In August 2017 Mr H returned to live with Mrs H and they gave the claimant first refusal on renting the property which she accepted.
We have refused HB. Is there anyway round this? I am conscious that this is a property that is suitable for the needs of a quite severely disabled lady and want to ensure that it is correct.
Thanks