Terms & Conditions

[janish]

I am trying to figure out the meaning to the answer given for External Question 342.
If the Savings Credit has gone down and it is an advantageous change for HB ( temporary absence, award of War Pension or whatever), the effective date for HB is when PC was reduced.
If TPS has delayed processing the change and has to calculate an overpayment ( or the claimant has caused the delay), are they saying that we will only be told the details from when the actual ongoing payment of Savings Credit reduces, and not the details from the start of the overpayment? In which case how do we pay the increased HB from the change date ( assuming no claimant delay)

[nickw]

A good point, and not unrelated to the issue I posted at the beginning of last week, around delays in changes that are going to cause overpayments to both Pension Credit and Housing Benefit. We can only hope that the additional guidance I was promised, by the DWP, will cover your scenario also. It does seem to me that they are having problems with changes in circumstance generally.

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