Security of DWP e-mail links

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  • #22408
    NeilC
    Participant

    Hi. I seem to remember that there was a thread about information being sent, via e-mail, to and from the DWP and the security issues it raises. I’ve had a search for it but have had no luck. I would be grateful if anyone could point me in the right direction. Cheers.

    #7887
    Anonymous
    Guest

    Not sure where the thread is, but DWP policy is that they will only send customer details via email (or agree to a process that sends details to them via email) where the LA is on GSI or GSX. That allows this for Scotland where their email default is their gsx address, but not much for the rest of the UK.

    #7888
    NeilC
    Participant

    Forgive my ignorance but what does GSI and GSX mean?

    #7889
    Anonymous
    Guest

    GSI is the Government Secure Intranet, which basically covers most major departments and shares a common security level against external access. Emails between GSI sites are sent only within government systems and so never go over the internet where they could be intercepted.

    GSX is the Government Secure Xtranet I believe. This is smaller government agencies who can’t afford the massive costs involved in being on GSI. They have to achieve a certain standard of security to qualify and email between GSX sites and other GSX or GSI sites is sent via GSI on dedicated connections, so once more it doesn’t go over the internet.

    You will notice DWP’s email addresses are all dwp.gsi.gov.uk as default, so relevant systems will identify them and send emails via secure channels. We could also send things to DWP at dwp.gov.uk, but relevant systems would not recognise the security level then and would send via the internet.

    Same applies for Scotland LAs on GSX, if the address sent with their emails is .gsx.gov.uk DWP can email them, but if their default sent on emails from the LA is .gov.uk DWP won’t deal with them this way, as any reply goes via the internet and could be intercepted.

    DWP were going to be looking at secure email options for other LAs, but I don’t know how that’s going. We’ll all find out in time if they can arrange it and still keep their own GSI classification, as that is a standard they must meet and do not set.

    #7890
    NeilC
    Participant

    Cheers. Very helpful. Perhaps I imagined the thread.

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