Hi
We are currently looking at creating a dedicated Team to deal with COCs because our Performance in this area a bit poor.
Before we do it, I would like to hear from any other LAs who have a set up like this and their experience of splitting the Assessors in this way.
Have you always worked like this?
Was it a change you implemented recently? If so, has it improved COC performance?
I would appreciate some success stories but am equally interested in hearing from anyone who tried this and felt that it didn’t work.
Can you please email me your comments on lisa.fuller@renfrewshire.gov.uk
Thanks a lot
Lisa
