SSSC Northgate picking up incorrect bedrooms

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  • #45761
    jaus
    Participant

    We have just found a claim where there is claimant, partner, son(9) daughter(8). Therefore only need 2 bedrooms. Son turns 10 on 11 April 2013 therefore new requiremnett 3 bedrooms from 15 April 2013 but northgate have picked up 3 bedroom rate from 1 April 2013. Any ideas?  

    #128853
    Ashok
    Participant

    Try deleting Claim Bedroom Assessment then create new record from 1st April 13. This should work. Also make sure the gender field is not blank for all household members.

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