Start date of new claim for council tenancy

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  • #38712
    Rachel Eastwood
    Participant

    We are having debates at our LA with regard to the correct entitlement date of claims from LA tenants. The weekly tenancies always have a Monday start date. When a customer fills a claim form in and tells us that they did not move in until the Wednesday of that week, which day should we pay the claim from?

    Ward and Zeb suggests that “The law appears clear that HB begins on the first day of their liability, but many authorities instead pay from the day they move in, causing rent arrears.” (Page 68 new edition)

    Any suggestions?

    #109350
    Anonymous
    Guest

    As the Shelter book indicates, some authorities may treat these situations differently to others.

    Lots of analysis and discussion in this thread:

    Change of address and New claim start dates

    Goog luck with that…

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