Subsidy error cells 12 and 13

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  • #46322
    MandyDeasy
    Participant

    I have reported a fault with Northgate as cells 12 and 13 do not appear to be calculating formula correctly for cap in cell 12 [lha rate x 90% + management costs],  Subsidy calculation appears to be a calculating on the LHA rate only [not 90%+management costs] – I have checked my subsidy rate tables and everything looking ok – is anyone else finding this error? Cell 13 is also out as a result of 12 calculating incorrectly.  I would appreciate if you could confirm if your cells are correct or not – this would alert me as to whether issue is with software in general or local with our parameters

    #130686
    chris harvey
    Participant

    northgate is calculating this correctly. Cells 12 and 13 attract subsidy at the one bed self contained accommodation rate, cells 14 and 15 attract subsidy at the LHA x 90% + management costs rate.

    #130689
    MandyDeasy
    Participant

    Thanks Chris – that saves me worrying about manual adjustment of claim – initial response from Northgate did not help me as they confirmed formula at 90% plus management was correct for these cells- although still waiting on update from examples of error sent

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