Target setting for processing staff

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    Mailing to ask if you set targets for your assessment officers – ie do you expect them to deal with a specfic number of cases each day ?

    We’re looking for around 20 items a day to be processed which could be a combination of assessments, requests for further information etc.

    Also interested in other Academy sites who may also use Anite@work doc management systems.

    also interested if all your staff have full range of duties, e.f. interviews, telephones and processing

    Regards, Paul

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