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Telephone claim forms

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  • July 28, 2010 at 9:53 am #21886
    louiseb
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    Hi we are looking at taking HB/CTB claims over the telephone as a way to improve performance and customer access.

    Does anyone have a template of a form they would complete over the phone that they would be willing to share?

    Thanks for your help

    Louise

    Louise.Bennett@cheshirewestandchester.gov.uk

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