Telephone Interventions

  • This topic has 1 voice and 0 replies.
Currently, there are 0 users and 1 guest visiting this topic.
Viewing 1 post (of 1 total)
  • Author
    Posts
  • #21641
    Andy Simpson
    Participant

    At my LA we currently do interventions by visit with a few postal interventions targeted at specific things. We want to start doing telephone interventions to see how they compare on cost/success. We are a Northgate site with Civica DIPS.

    I’m not looking to reinvent the wheel so does anybody do telephone interventions at the moment that would be prepared to share their process maps/documents/procedures?

    Also, if anybody has any views on telephone interventions (good or bad) when compared to visits/postal I’d be interested to hear them

    My email address is:

    andrew.simpson@bradford.gov.uk

    Thanks,

    Andy

Viewing 1 post (of 1 total)
  • You must be logged in to reply to this topic.