Text Messages

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  • Author
    Posts
  • #21407
    carly1
    Participant

    Morning.

    Do any of you contact your claimants by text? I am looking particulary at those who contact them in regard to HB Overpayments.

    If so what systems do you use?

    Many thanks.

    #5197
    laural
    Participant

    Hi – we use text – we use 2sms.com – just have to allocate a bundle of texts to each person then away they go. Haven’t used it for overpayments but do use it for reminders for appointments and to advise if they need to provide anything else.
    Hope this helps

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