Scenario: a claim has been deemed defective. The applicant has been written to and has supplied unsuitable evidence within one month. A benefit officer has decided the cases is unable to be treated as validly made, so it has not been paid and the applicant has been informed.
Subsequently, the applicant supplies all required information, but outside the one month deadline, and it is decided to pay the claim.
What should be recorded for ATT purposes? Why?
Sorry if this is an old cherry!
