training material needed

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  • #21009
    jbj
    Participant

    Hi
    I am on the scrounge for any material on training a call centre who’s staff have minimal/little knowledge of HB/CTB

    any materials, ppp’s packages,scriptings, flowcharts would be gratefully excepted

    Or if you know of a site where i could get this sort of info –
    please can you PM me so I can give an e mail address of where you can send things too

    thanks in advance

    #4128
    Anonymous
    Guest

    You might find some of the QuickCalc tools useful
    http://www.quickcalc.net

    #4129
    Anonymous
    Guest

    You could try giving your staff some ‘e-learning’.

    HBLearning.co.uk is free to use until October 2006, so get in there quick!

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