Training Strategy

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  • #20781
    Anonymous
    Guest

    I have been charged with producing a Benefit Training Strategy – Does anyone have one that they could e-mail to me to start me off?

    Many thanks to anyone who can help. 😀

    #3474
    Anonymous
    Guest

    The DWP produce a helpful CD -Service Improvement Toolkit for HB Managers. This is from the HB Help Team. You are able to contact the helpteam on the DWP/housingbenefit website.
    I am training officer at Hb office and am also developing a strategy.
    I would be happy for you to e-mail me direct to discuss ideas etc.
    😀

    #3475
    Julian Hobson
    Participant

    Does the attached link from the Best Practice section of the DWP Website help ?

    http://www.dwp.gov.uk/housingbenefit/bestprac/training-plan.pdf

    There is other stuff on that section that might help

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