Two addresses in one week – apportioning subsidy correctly

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    Good morning all.

    I was just wondering if anybody has noticed whether Academy is correctly calculating subsidy where a customer moves address within one benefit week.

    Per Partial HB Example 3 of S7/2009, where there are two part-week entitlements because of a change of address, HB up to the subsidy cap can be claimed for both addresses within the week.

    I have looked at a few cases where the customer has moved from one B&B address to another within the same benefit week and I think it is calculating the 100% subsidy element once, rather than twice.

    Has anybody else come across this?



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