I know verification isn’t as important as it was however…
We are looking to put together a guide for our front line staff (who are not assessors) offering guidance on what documents we need to assess a fast claim.
Ideally we are looking to make something which has links and possible pictures of what the documents might look like.
Most of the guidance I can find is more of a descriptive nature.
Can anyone recommend any good documents or websites for guidance please?