Weekly cap

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  • #45523
    rds01
    Participant

    When working out the weekly income from state benefits of the CL/PT, do we have to take into account any state beenfit received by a non-dep as well?  We have been advised by DWP that we shoudl be including this income as it's the "household" income that applies?  Thanks

    #128106
    Jon__Blackwell
    Participant

    Short answer: no!

    (Which bit of DWP gave you this “information”?)

    #128108
    rds01
    Participant

    That’s what I thought!!!! The person who is in charge of this for our area told us – the Operations Manager!!! From what she has told me I am worried that they are wasting tiem, effort, money and claiamnts emotions on their input!!!

    #128110
    bod
    Participant

    It really concerns me what a mess the whole Benefits system is going to be in next year when the DWP don’t seem to truly understand the polisies they are attempting to introduce/impose.

    A lot of people are going to suffer.

    :~

    #128112
    rds01
    Participant

    And we’ll probably get the phonecalls and visits to our offices…!!!

    #128117
    Julian Hobson
    Participant

    The contact person for the DWP Cap project that sends the scan through should be told. This is appalling, but unfortunately the lack of understanding and arrogance displayed by DWP staff is all too common. Another feature that makes me angry is the inability to understand why an authority might be interested in the bigger picture, they seem to think that “welfare reform” is something that you do to people and that to be interested in anything other than applying the sanction/cap/tax etc is unnecessary. Perhaps these particular apolitical civil servants are finally showing their true colours.

    #128148
    bod
    Participant

    [quote=Julian Hobson]the lack of understanding and arrogance displayed by DWP staff is all too common.[/quote]

    I think they do underestimate the complexity of what they’re trying to introduce but I don’t think you can level the term arrogance at them. After all the staff at DWP are not too disimilar to Local Authority staff. It’s likely to be the powers that be that display a degree of arrogance by not listening to those below them.

    #128150
    Julian Hobson
    Participant

    maybe I need to temper that. Perhaps arrogance is too strong a word but much of the frustration expressed by LA folk revolves around Civil Servants being unwilling to acknowledge the depth and breadth of experience and understanding that LA folk have. To me that comes across as them having an exaggerated sense of their own importance in all of this, simply because they fail to recognise the importance of the stuff we can bring to the table. Rarely was that the case a few years ago, indeed I have many experiences of the exact opposite. I must also say that I don’t tar everyone with the same brush. I also accept that they might level the same criticism at me (and they might be right !)

    #128152
    bod
    Participant

    [quote=Julian Hobson]Civil Servants being unwilling to acknowledge the depth and breadth of experience and understanding that LA folk have.[/quote]

    Now Civil Servants (rather than DWP staff) are a different kettle of fish. You won’t get many arguments over their modus operandi J)

    #128153
    peterdelamothe
    Keymaster

    Yes they might Julian! :bigsmile:

    Personally I think “working” with another Government Department (you may guess who I have in mind) makes DWP seem very efficient, helpful and so on. One member of that unnamed dept has been fantastic but she has moved on sadly….

    So dont be too harsh on DWP. It is all too much too soon and I can assure you that some staff have been working very hard indeed and trying their very best for local authorities….

    #128181
    Anonymous
    Guest

    We’ve just received another scan (even though we have no start date now) and the first claimant on it has a child with DLA. Go figure (in fact don’t because on their figures she’s due to lose £255.42 per week).

    I can’t help thinking that a lot of the criticism directed at the NHS could equally apply to DWP – the same managerial, top down, target setting culture; the desire to cut costs by centralising everything; the excessive reliance on IT in a bid to reduce footfall (see cutting costs); employment of poorly paid staff to cover all non core functions. All leading to an organisation where the customer has actually been forgotten, other than as an outcome in a performance table. Thank God the fallout for DWP’s incompetence isn’t as serious

    #128199
    bod
    Participant

    [quote=Chris Dring]the same managerial, top down, target setting culture…….Thank God the fallout for DWP’s incompetence isn’t as serious[/quote]

    1. That’s what happens when performance related pay is involved. The desire to change things when there is often little if any need is driven by the need to increase one’s personal wealth.

    2. Secondly the fallout can be more than frivolous if you end up homeless (with the trappings associated with that) as a result of point 1 above.

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