Working Tax credit overpayment

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  • #19987
    louiseb
    Participant

    Got an appeal for overpaid HB/CTB.
    The claimant received working tax credit and child tax credit, but was overpaid WTC. IR have been offsetting the overpayment from Child Tax credit, so the claimant did not receive any child tax credit, until the overpayment had been repaid in full.
    In the meantime we still took child tax credit into account for HB/CTB as there was still an entitlement.
    The claimant is appealing, as we had previously already used working tax credit as an income, eventhough they were not entitled to receive it in the end, hence the overpayment. The claimant now believes they are being treated unfairly, as we used it as an income, IR are offsetting the overpayment from current child tax credit entitlement and we are also taking child tax credit into account as an income, as they are entitled to receive this benefit.
    Please advise if we should be using child tax credit in the current calculation of HB/CTB
    Thanks

    #1713
    Anonymous
    Guest

    In my (very) ‘umble opinion, you should be using the amount of CTC and WTC that your claimant is currently getting paid, just as I assume you used the amount that they were getting paid at the time of the o/p (irrespective of whether it was the correct payment – or not)
    So if the CTC entitlement was reduced by the amount of WTC overpaid so no CTC was paid – then none should be in the assessment 8)

    #1714
    Andy Thurman
    Keymaster

    From what you’ve said, you shoudn’t have been including Child Tax Credit – it’s the amount of the instalments being made that you should use, so if she’s not getting any while WTC o/p is repaid, then her income from CTC is nil.

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