Cambridge City Council

Our Revenue and Benefit Services team is proud of its achievements in delivering high quality customer service and is looking for a Benefits Assessment Officer to complement our busy team.

This is an exciting opportunity for an enthusiastic, motivated person to help us in delivering our Benefit Service by undertaking Housing Benefit and Council Tax Support assessment duties.

You will need to have worked as a Benefits Assessment Officer, so will realise the need to adapt quickly to changes in regulations and working practices and be able to work accurately in the face of demanding workloads. You will already have extensive knowledge of Housing Benefit and Council Tax support and will also appreciate the sensitivity that is required to support each benefit claim and will be able to demonstrate you can do this in an understanding and professional manner.

If you think you possess these skills and will be able to cope with a highly demanding role, please get in touch.

The role involves working from home with very minimal need to travel to central Cambridge.

The role

  • The ability to work independently as well as part of a team
  • Strong organisational skills
  • Excellent attention to detail
  • The ability to prioritise workload and work to deadlines
  • The ability to travel around the city for appointments and meetings (some of which may be in the evening)

What we can offer:

  • Family friendly policies
  • Flexible working
  • Generous annual leave allowance
  • Access to the highly valued Local Government Pension Scheme (LGPS)
  • A variety of learning and development opportunities via a range of sources and methods
  • Confidential advice and support via the Employee Assistance Programme
  • Health and well-being programme
  • Subsidy for public transport
  • Staff reward and recognition framework


The successful applicant will be required to undertake a Basic Disclosure and Barring Service (DBS) check.


Cambridge and Remotely

More Information:                         

To find out more about the requirements of the role please visit and click on ‘Our Vacancies’.  There you can search for the role and download the Recruitment Information Pack.

You can also click on the links here to find out more information about Staff Pay and Benefits, Working for the Council or Equality & Diversity in Recruitment

If you would like an informal chat, please contact Richard Smith on 01223 457781 or email


Application Process:                               

To be considered for this role, please visit for ‘Our Vacancies’.  You can follow the on-screen instructions to ‘Apply Online’ and complete an application.

Recruitment Timetable:                          

If you would like to be considered for this role, you will need to apply by 15 May 2023.

Interviews will take place on 26 May 2023.


Salary range / grade: Salary: £32,909 – £37,261 per annum pro rata

Hours: Permanent - 30 hours pw

Closing date: 15th May 2023, 11:59pm

Disability Confident Employer