Benefits Assessors x 2

Solihull Council

We are looking for 2 experienced Benefits Assessors with a passion for delivering high quality customer service and with a detailed knowledge of Benefit legislation to join our Benefits team.

Responsible for processing claims for Council Tax Reduction and Housing Benefit, you will experience a great sense of satisfaction as you help people to get the right benefits and support in what can be a difficult stage in their life. 

You will need GCSE’s Maths and English grades A*-C or 4-9 (or equivalent Level 2 qualifications) or will be able to demonstrate an equivalent level of numeracy and literacy skills. Great communication skills and accuracy and attention to detail are also essential.

Working closely with other teams within Income and Awards, you will be able to develop your knowledge and expertise in a broad range of processes.

The teams official base in in our central Solihull offices, however we are currently working on a hybrid basis, which may include a combination of office and home based working. The specifics of this can be discussed with the successful candidate and as such, we can be flexible regarding geographical location.

We also offer:

•             A friendly working environment with a range of flexible and agile working options including          flexi leave up to 24 days per year.

•             Generous annual leave entitlements

•             Family and carer friendly policies

•             Opportunities for training and development

•             Access to our Employee Assistance Programme – a 24 hour independent, free and            confidential advice and support service

•             Access to the Local Government Pension Scheme

•             Employee benefits including a staff discount card

If you enjoy a high paced working environment and you have expertise within Benefits together with the experience and skills that we are looking for then we would love to hear from you.

For more information please contact Debbie Oakes, Benefits Manager, for an informal discussion on 0121 704 6557 or email

Interview Date:  24th  January  2022


Job Reference: SOL4370

Salary range / grade: £20,493 - £23,080

Hours: permanent - full time

Closing date: 24th Jan 2022, 10:59pm


Disability Confident Employer