Benefits Claims Officer

Bassetlaw District Council

The District of Bassetlaw covers the two main towns of Worksop and Retford, in North Nottinghamshire and its surrounding villages covering 246 square miles. It has a large rural community surrounding the two main towns bordering Sherwood Forest and other beautiful parks and open spaces. It is very close to the M1/A1 and has good transport links.

Our Revenues & Benefits Service administers Council Tax, Business Rates and Benefits. We are looking for two Benefit Claims Officers to join our Benefits team, to undertake processing of Housing Benefit and Council Tax Reduction claims.

If you have had experience of working in a welfare or financial environment and have the                           required level of qualifications, numeracy and literacy set out in the person specification, then we would love to hear from you.

If you would like more information about the role, please contact Tracy Tapley at (01909) 533 533 or by email

We will value your contributions, give you access to a free healthcare cash plan and benefits, offer a very generous 25-31 days holiday package (rising incrementally each year) plus public/bank holidays, and give you the option to purchase additional annual leave tax-free. We will double your monthly pension contributions and provide the option to join our shared cost AVC scheme, offer discounted car parking of around £4 per month, and family friendly policies.

We are ambitious, creative and innovative and are committed to recruiting and developing talented individuals to enhance our reputation as a forward thinking, can-do Council.  We are also committed to highly flexible working arrangements, which includes continuing to utilise the benefits of home working.

We value the diversity of our people and actively encourage applications from all sections of the community. We maintain fair and well thought out recruitment processes at every stage to make sure that everyone is treated equally.


To apply, please visit or telephone the HR Team on (01909) 533121.

Closing date:    Sunday 5th March 2023

Interview date:  Tuesday 16th March 2023


Salary range / grade: Grade 4 i.e. £24,496 - £26,845 per annum (pro rata for part time)

Hours: 1 Full Time role, 37 hours per week for 9 months ...... 1 Part Time role, 22.2 hours per week for 6 months

Closing date: 5th Mar 2023, 11:59pm

Disability Confident Employer