Benefits Technical Lead

Publica Group

Do you have experience within the benefits sector and want the flexibility of working from home?

We are looking for someone who can apply a high level of expert knowledge within a technical area of expertise and manage sensitive, open ended and complex case or project-based work.

This Benefits Technical Lead post plays a crucial part in our small team and we need someone with the knowledge and experience to deliver sensitive, complex project work within our Benefits team. If you are strategic, confident with internal and external stakeholdes and have benefits experience we would love to hear from you.

This post can be based from any of our three locations, Cirencester, Coleford or Witney however majority of the work can be completed at home giving you the ultimate flexibility.

About the role

  • Completing the Housing Benefits Subsidy Form and working with external auditors for the Housing Benefits Assurance Process
  • Helping to keep the Revenues and Benefits software up to date including testing latest software releases. This includes working with our software supplier and other external bodies.
  • Dealing with complex system issues and queries from the Benefits Team and internal auditors using knowledge of Housing Benefit legislation (including Subsidy)

You will need

  • A qualification in your area of expertise, equivalent to a degree or relevant experience of three years of working in the Benefits Service
  • GCSE Maths and English or equivalent to grade C/4 or higher

Special conditions

  • Ability to travel
  • BPSS
  • A few weekends each year will be required to work for Annual Billing/Benefits uprating and Rollover processes


For more information about this role please see the Job Description/Person Specification.

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to


fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

What can we do for you

  • Agile working allowing a mix of home and office working
  • Flexible working arrangements (depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 5% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
  • Access to digital financial advice (covering your pension scheme, mortgages and other finances)
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary

To apply for this position please click on “apply now” within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd..


Your application will not be considered if you have not provided a supporting statement, in addition to your CV.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies – Please state this within your covering statement or in a separate email.

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.


Salary range / grade: £34,394 to £35,508 per annum,

Hours: 37 hours per week Permanent Agile & Homeworking

Closing date: 9th Oct 2023, 11:59pm

Disability Confident Employer