Billing and Benefits Officer

Basildon Borough Council

(All posts are subject to the NJC conditions of service)

The borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

Basildon’s Revenues and Benefits are a nationally recognised award winning service. We are responsible for the billing and collection of Council Tax, Business Rates and Sundry Debtors, and we administer the Housing Benefit scheme and Local Council Tax Support and Reduction schemes.

The role of the Billing and Benefits Officer is to administer all aspects of Council Tax billing and Housing Benefit and Local Council Tax Support and Reduction assessment, ensuring a high standard of quality and accuracy of work in accordance with law, regulations and guidelines.

We are looking for someone who has a good understanding of Revenues and Benefits, ideally with experience of working in a Council Tax or a Benefits section and to have knowledge of Council Tax and Welfare Benefits law and procedures. The successful candidate will be self-motivated and an effective team player, with excellent customer care and communication skills.

If you would like to be part of Basildon’s success, we look forward to receiving your application.

Please see attached the Job Description and Person Specification.

Please submit a CV and covering letter specifying how you meet the requirements of the person specification.


Salary range / grade: Pay Band 5 (£26,541 to £30,102 per annum inclusive of fringe)

Hours: Full time, 1 Year Fixed Term Contract - Contractual hours 36.25

Closing date: 4th Apr 2023, 11:59pm


Disability Confident Employer