Billings & Benefits Officer

Basildon Borough Council

(All posts are subject to the NJC conditions of service)

The borough of Basildon is alive with opportunity and has the ingredients to be one of the most successful and desirable places in the South East. As the largest economy in the Thames Estuary outside London, we are incredibly proud of what we have achieved but we are never complacent. We are driving inclusive, sustainable growth to provide opportunity and prosperity for local people and businesses, access to quality homes, vibrant town centres and an enhanced local environment.

The Revenues & Benefits Shared Service between Basildon Borough Council and Brentwood Borough Council is the first and only shared Revenues & Benefits service in Essex, is managed entirely by Basildon Borough Council and is the largest in Essex.

We are looking for ambitious individuals to join the Revenues & Benefits Service. Is this the right opportunity for you to change your career? Do you thrive in a challenging environment? Can you make a difference for our customers and your team? Do you have what it takes to improve an already excellent service? Join us and help build on this success.

We are looking for someone who has a good understanding of Revenues and Benefits, ideally with experience of working in a Council Tax or a Benefits section and to have knowledge of Council Tax and Welfare Benefits law and procedures. The successful candidate will be self-motivated and an effective team player, with excellent customer care and communication skills.

If you think you are a good all-rounder then this role could be for you.

In Billing & Benefits you need a broad skill set, as you will be dealing with a wide variety of people, from council tax payers, businesses, benefit claimants and other support agencies.

You will need to be good with numbers, have an ability to interpret and explain legislation, and be proficient with using IT systems.

Full training and ongoing coaching/mentoring will be given

In return we will offer you a generous reward package including flexible working.

If you would like to be part of Basildon’s success, we look forward to receiving your application. 



Salary range / grade: Permanent Contract Full Time 36.25 Hours

Hours: Permanent Contract Full Time 36.25 Hours

Closing date: 14th Aug 2022, 11:59pm

Disability Confident Employer