Council Tax Billing Officer

Breckland Council

Are you an enthusiastic, team player with a willingness to learn? If so, we would like to hear from you

We have a number of vacancies. The successful candidates will be based in the most suitable location of either Thetford, March, Lowestoft or Melton. There is the ability to work from home or in the office.

  • Full-time and part-time hours available
  • Starting salary between £21,151 – £26,584 with opportunity to progress further through the pay scale.


Be part of our successful Council Tax team to compile and maintain client records, verify eligibility for reductions (including Local Council Tax Reduction Schemes), make amendments and set up billing, collection of Council Tax.  This will include daily telephone communication with the public and various Government bodies.

Requirements of the roles:

  • Team player and can work on own initiative
  • Great communication skills – written and verbal
  • Monitor client accounts to check payments received
  • Excellent customer service skills
  • Accurately update computer systems & records
  • Keep up in a fast-paced partnership environment
  • Liaise with other departments, Citizens Advice and Department for Work and Pensions
  • Ability to work from home where necessary
  • Could be required to travel to Thetford for training although a full programme of remote e-training is currently in place
  • And above all enthusiasm!

What we offer in return:

  • Competitive salary starting at £21,151 per annum
  • Career development opportunities.
  • Full training.
  • Flexible working
  • Free car parking
  • Local Government Pension Scheme
  • Rewards Package


Email your completed application form to today – don’t miss out, we’d love to hear from you!

Closing date for applications: 9am, Monday 8th May


Salary range / grade: Competitive salary starting at £21,151 per annum

Hours: Full-time and part-time hours available

Closing date: 8th May 2023, 9:00am


Disability Confident Employer