We are looking for an enthusiastic and committed individual to join our busy Council Tax Unit based at Queens Buildings, Worksop, Nottinghamshire.
As part of your role, you will be required to create, end and amend Council Tax liabilities, award discounts and exemptions, and provide complex information and advice to customers either in person, telephone, email or in writing. You must therefore have effective communication skills, both written and oral and have the confidence to deal with difficult or sensitive situations.
You must also have relevant experience of working in an office or customer service environment and be proficient in the use of Microsoft products and mobile services. Practical and procedural knowledge of Council Tax would be an advantage.
This position will be subject to a Basic Disclosure & Barring Service check
We offer a very generous 25-31 days holiday package (rising incrementally each year and exclusive of public bank holidays) and give you the option to purchase additional annual leave days tax-free. We will double your monthly pension contributions and provide the option to join our shared cost AVC scheme, offer discounted car parking of around £4 per month, and family friendly policies.
To request an application pack, please visit www.bassetlaw.gov.uk/jobs-and-careers/ or email hr@bassetlaw.gov.uk or telephone the HR Team on 01909 533121. Please quote the post reference FPS0651P on the application form and within all correspondence.
CLOSING DATE: 3 May 2022
INTERVIEW DATE: 13 May 2022
