Quality Assurance Officer

Tower Hamlets, London Borough of

Job Details

An excellent opportunity has arisen in the Housing Benefits Department. We are seeking to recruit two permanent Quality Assurance Officer posts. The successful candidates will join an existing team of Quality Assurance Officers to conduct accurate and efficient targeted checking of all types of Benefit claims and assessments. 

Process applications for Discretionary Housing Payments accurately and efficiently.  

Process Benefit appeals urgently, accurately and efficiently and prepare Appeal Tribunal papers and represent the Benefits Service by attending Appeals Tribunal hearings as necessary.

All candidates must be able to demonstrate experience and knowledge of Housing Benefits and show excellent customer service skills.


Job Reference: R-880

Salary range / grade: £38,148.00-£41,346.00 Location Mulberry Place, Mulberry Place, 5 Clove Crescent, London

Hours: Contract Type & Working Hours Permanent, 35 Hours

Closing date: 30th Jun 2022, 11:59pm

Disability Confident Employer