Quality Officer

Barrow in Furness BC

The Council is looking to recruit an experienced and highly motivated Benefit professional to join our Benefit team and help provide an efficient and effective service for our customers.  The post is offered on a full-time basis of 37 hours per week.

The successful candidate should have a good knowledge of the Housing Benefit/Council Tax Reduction determination process, as the main responsibility will be to carry out quality checks on all types of calculations, paying particular attention to accuracy.  You should be an excellent team worker and be able to demonstrate good customer care skills.

The ability to converse at ease with customers and provide information, advice and instruction in accurate spoken English is an essential requirement.

The successful candidate will be automatically enrolled in the Local Government Pension Scheme and will be required to obtain a Basic Disclosure.

For more information and an informal discussion about the position, ring Marina Jepson (Benefits Manager) on (01229) 876526.

To apply for this vacancy you need to complete an application form.  Please visit www.yourcumbriajobs.co.uk/recruiters/barrow.aspx to apply online.

Any queries please contact the HR Department, Town Hall, Duke Street, Barrow-in-Furness, Cumbria LA14 2LD on (01229) 876543 or e-mail hr@barrowbc.gov.uk.

Closing date for applications:    Thursday 10th February 2022

The Council welcomes applications from people with disabilities and

from the minority ethnic community who are underrepresented within our workforce.

Being Disability Confident demonstrates that the Council is committed to the recruitment and retention of disabled people.  The Council is recognised as a Disability Confident Employer and will guarantee an interview to all applicants with a disability who meet the essential criteria for the job.

Barrow Borough Council is committed to protecting people’s privacy and complying with the General Data Protection Regulation, GDPR (Regulation EU 2016/679).

Please use the following link to our website to view how we will 

manage and process your personal data should you apply for this position:



Salary range / grade: Scale 4-5 (from £20,092 per annum)

Hours: Permanent, Full-time

Closing date: 10th Feb 2022, 11:59pm

Disability Confident Employer