Revenues and Benefits Team Leader

Wolverhampton City Council

The City of Wolverhampton Council is seeking to support the management of the Revenues and Benefits Service; recruiting a Revenues and Benefits Team Leader, who will ensure timely and effective administration of housing benefit, council tax support, council tax, business rates and BIDs, whilst maximising collection of income, maintenance of systems and development activities. They will be responsible for a team undertaking one or more of the functions within the service.

This is an exciting opportunity to join a team committed to improving the delivery of services to our City’s residents and businesses.   This role will have a positive impact on the running of the Revenues and Benefits service, implementing business improvement projects to improve quality, increase efficiency and reduce costs.

The role has been identified as ‘flexible’ being predominantly home based with opportunities to work in the office when required to meet the needs of the service.

The Revenues and Benefits service provides vital statutory services to the Council in the assessment of Council Tax, Business Rates, Business Improvement Districts, Housing Benefit and Council Tax Support and the collection of most income owing to the council.

The successful candidate will have worked and have practical experience at a senior level in a local taxation or benefits environment. A detailed working knowledge of the regulatory landscape for housing benefit, council tax or business rates is essential. They will be a team player whilst able to use initiative within delegated authority. They will be able evidence ongoing continual professional development.

We are committed to developing our employees and provide a wide range of learning and development opportunities, flexible working, generous leave entitlement, employee benefit scheme and access to the Local Government Pension.

City of Wolverhampton Council are committed to representing Wolverhampton’s diverse community. The Council operates a guaranteed interview policy for disabled candidates; those who have previously been under our care and are over the age of 25; and veterans who have served in the military, where it is evidenced that the essential criteria of the post are met.

Our application system is anonymous, this means recruitment interview panel members will not receive details of your name or date of birth unless you are invited to attend an interview. We are not able to hide personal information from any attachments that you upload so we request that you remove your name, date of birth and any personal information from any supporting documentation. The shortlisting panel will receive your candidate pack in full (including any attachments) showing your candidate number. If you are invited to attend an interview, panel members will be provided with your name.

If you are interested in applying for this position and require further information in respect of this role, please contact Jenny Hoare at   

Interviews will take place on:    27 September 2022 or 29 September 2022


Salary range / grade: £37,568 to £42,614

Hours: 37 Hours/week,

Closing date: 11th Sep 2022, 11:59pm

Disability Confident Employer