Revenues & Benefits Assistant

Bassetlaw District Council

We are looking for an enthusiastic and committed individuals to join our busy Revenues & Benefits Unit based at Queens Buildings, Worksop.


You will be part of the Revenues and Benefits Administration Team providing support to the teams within Benefits and Council Tax.  This will involve undertaking tasks associated with applications of Housing Benefit, Council Tax discounts and Council Tax liabilities.  You will be responsible for dealing with customer queries either in person, telephone, email or in writing.  You must therefore have effective communication skills, both written and oral and have the confidence to deal with difficult or sensitive situations.


You must also have relevant experience of working in an office or customer service environment, good computer skills including the use of Microsoft products and mobile services. Experience of working in a means-tested benefits area or Local taxation would be an advantage.


This position will be subject to a Basic Disclosure & Barring Service check.

If you would like more information about the role, please contact Tracy Tapley at or phone (01909) 533 533.

We will value your contributions, give you access to a free healthcare cash plan and benefits, offer a very generous 26-32 days holiday package (pro-rata and rising incrementally each year and exclusive of public bank holidays) and give you the option to purchase additional annual leave days tax-free. We will double your monthly pension contributions and provide the option to join our shared cost AVC scheme, offer discounted car parking of around £4 per month, and family friendly policies.

To apply, please visit or telephone the HR Team on (01909) 533121. Please quote on the application form and within all correspondence.


CLOSING DATE:    29 August 2023


13 September 2023


Job Reference: FPS0654P

Salary range / grade: Grade 2 i.e. £21,575 - £22,777 per annum

Hours: Permanent Part time - 22.12 hours per week Pro Rata 3 Days Working Monday to Wednesday

Closing date: 29th Aug 2023, 11:59pm

Disability Confident Employer