Revenues & Benefits Officer

Harlow Council is looking to recruit several full-time Revenues & Benefits Officers to join our Revenues & Benefits team.

We are looking for self-motivated professional officers who are committed individuals with detailed knowledge of at least one the following:

Housing Benefit & Council Tax Support legislation
Council Tax
Non Domestic Rates
Sundry Debt Recovery

In addition to this, you will need strong communication skills and be able to provide advice to customers in writing; face-to-face and over the telephone.

You should have:

Previous experience of administering either Housing Benefit and Council Tax Support claims, Council Tax, Non Domestic Rates or Sundry Debts
Excellent customer service skills
Experience of achieving/exceeding varied targets in an office environment
The ability to work under pressure and be able to explain complex decisions
Experience of working on the Civica Open Revenues system or a similar software system

This is a challenging role within the Revenues and Benefits Service for Harlow Council and a great opportunity to work in Local Government.

Contact Harlow, Civic Centre, The Water Gardens, College Square, Harlow, Essex CM20 1WG

Website: www.harlow.gov.uk/jobs

Contact:	Jan Smith, Senior Manager (Revenues) 01276 446242 or James Straw, Senior Manager (Benefits) 01279 446594
Closing Date:	Sunday 4 December 2022
Interview Date:	To be confirmed

Hours: Hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shut down between Christmas and New Year)