Revenues Officer (2 positions)

Erewash Borough Council

The Revenues & Benefits service is looking for experienced, customer focussed individuals to join their small team responsible for the billing, collection and enforcement of Council Tax, and Business Rates.


The role requires the post holder to deal with day-to-day contact from customers with enquiries about council tax or business rates, accurately updating and maintaining records, along with taking action to recover amounts owed to the council.


Previous experience of working in local government, preferably gained in a Revenues environment, is desirable but not essential.


To be successful in this role you will have effective communication skills, be a team player and have a willingness to learn.  Self-motivation and the ability to work under pressure whilst maintaining good attention to detail is very important in this role due to the diverse nature of our customers and their needs.


You will need a good standard of education and must be able to work on your own initiative. Knowledge and experience of administrative procedures and computerised systems are essential.


The successful candidate will need to undertake Basic Disclosure and Baseline Personnel Security Standard checks.


Benefits of Working for Us

In addition to a competitive salary, you will also have access to:


  • Generous annual leave package – 29 days annual leave (rising to 33 days after 5 years’ continuous service) plus   8 bank holidays a year.
  • Free workplace car parking within the Borough.
  • Opportunities for training, learning and continuous professional development.
  • Family friendly flexible and hybrid/home working policies available.
  • Access to a Flexitime Scheme.
  • Option to join the Local Government Pension Scheme (LGPS).
  • Subsidised leisure membership with the Fit for Work scheme.


For an informal discussion about this exciting opportunity please contact Lisa Black, Head of Revenues and Benefits on 0115 907 1011.


To view the Job Description and Person Specification, please click here.

The closing date for applications is Sunday, 7 April 2024 at midnight.


How to Apply


Interested candidates can apply with a CV and a supporting statement, clearly demonstrating suitability and experience for the role.


To submit a CV please click on the ‘Apply Online’ icon located at the foot of the page. You will be requested to provide some basic information before you upload your CV.


For further information about working for Erewash Borough Council and how to apply for this job please visit our website at


Alternatively, an application form and job description are available from Human Resources, Erewash Borough Council, Town Hall, Wharncliffe Road, Ilkeston, Derbyshire DE7 5RP, Telephone: 0115 931 6000 (24 hr. voicemail) or e-mail:


If you are a current employee of Erewash Borough Council and you wish to apply for this vacancy, you must apply through your Employee Self Service account.  If you do not have access to Employee Self Service, you must complete a paper or word version of Erewash Borough Council’s job application form.


The Council is positive about disabled people and those who meet the essential shortlisting requirements will be guaranteed an interview.


The Council also supports the Armed Forces Covenant and those who have previously worked in the armed forces and meet the essential shortlisting criteria will be guaranteed an interview.


Please ensure that you make it clear on your application form that you wish to be considered under these criteria.

Location: Ilkeston Town Hall, Wharncliffe Road, Ilkeston, Derbyshire

Hybrid/home working is available for this post

Free Workplace Parking. Generous Annual Leave Package. Option to Join the Local Government Pension Scheme (LGPS). Subsidised Leisure Membership. Opportunities for Training, Learning and Continuous Professional Development.



Job Reference: REQ000142

Salary range / grade: Salary: Grade D - £24,702 to £27,334 per year (Pro rata for part time working)

Hours: Permanent - 37 hours per week x 2 positions (Part-time working may be considered) Type:

Closing date: 7th Apr 2024, 11:59pm

Disability Confident Employer