Revenues Officer (Benefits & Council Tax)

Ashfield District Council

Ashfield is a great place to work, valuing our employees, offering benefits including a very generous holiday entitlement, up to 34 days per year, personal development, hybrid working and a local government pension.

You will become part of a busy team undertaking the assessment of applications for Housing Benefit and Council Tax Reduction as well as work relating to Council Tax billing.

Your responsibilities will include providing advice, effective decision making and responding to customer’s enquiries in a professional manner. You will have the opportunity to bring your skills and experience to help the Council deal with all aspects of the Revenues and Benefits Service, from maintaining accurate records, handling sensitive data and working with your colleagues and the Revenues and Benefits Management team to help deliver a high standard of service to the residents of Ashfield.

Working as a Revenues Officer at Ashfield District Council is a challenging and rewarding role.  Using your knowledge and customer service skills you will need to be flexible in your approach and confident in helping the Council to achieve a high quality customer focused service delivery.

Previous experience working in a Revenues and Benefits Service would be an advantage however we will consider candidates that can show they have experience in a similar environment and who can bring relevant skills that would show they can develop into the role by undertaking the necessary training.

This role offers combined homeworking and office based working.

Previous applicants need not apply

To apply, please visit:

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Closing Date: 10th July 2022
Interview Date: week commencing 1st August

Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community


Job Reference: ADC1221

Salary range / grade: £22,571 - £24,920 per annum

Hours: 2 posts Full time 37 hours

Closing date: 10th Jul 2022, 11:59pm

Disability Confident Employer