Be part of our successful Recovery team to collect outstanding Housing Benefit overpayments, council tax arrears, negotiate with debtors, maintain client records, apply appropriate recovery actions, and liaise with other revenues teams. This will include communicating with the public, various Government bodies and enforcement agents.
Requirements of the roles:
- Team player and can work on own initiative
- Great communication skills – written and verbal
- Monitor client accounts to check payments received
- Excellent customer service skills
- Accurately update computer systems & records
- Keep up in a fast-paced partnership environment
- Liaise with other departments, Citizens Advice and Enforcement Agents
- Agile working – home and office based
- And above all Enthusiasm!
What we offer in return:
- Competitive starting salary of £23,484 per annum
- Career development opportunities
- Full training
- Agile working
- Wellbeing events
- Local Government Pension Scheme
- Rewards Package
Please contact Jade on 01842 756578 to find out more about this opportunity
Closing date: 21 August 2022
During this current recruitment period, ARP have a flexible approach to recruitment including telephone and video interviewing, online induction and blended training and therefore candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and host/employing authority
