Revenues Recovery Officer

West Suffolk

Are you an enthusiastic, team player with a willingness to learn?  If so, we would like to hear from you.

Be part of our successful Recovery team to collect outstanding Housing Benefit overpayments, council tax arrears, negotiate with debtors, maintain client records, apply appropriate recovery actions, and liaise with other revenues teams.

This will include communicating with the public, various Government bodies and enforcement agents.

Requirements of the roles:

 Team player and can work on own initiative

  • Great communication skills – written and verbal
  • Monitor client accounts to check payments received
  • Excellent customer service skills
  • Accurately update computer systems & records
  • Keep up in a fast-paced partnership environment
  • Liaise with other departments, Citizens Advice and Enforcement Agents
  • Can be based at any of the ARP offices
  • And above all enthusiasm.

What we offer in return:

  • Competitive starting salary £23,484 per annum pro rata
  • Career development opportunities
  • Full training
  • Flexible working
  • Free car parking
  • Local Government Pension Scheme
  • Rewards package


 Don’t miss out, we’d love to hear from you!

 For more information call Rachel Marsden on 01842 756508 to find out more about this opportunity.

To apply please go to West Suffolk Recruitment homepage

Closing date: 21 November 2022

During this current recruitment period, ARP have a flexible approach to recruitment including telephone and video interviewing, online induction and blended training and therefore candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and host/employing authority



Salary range / grade: £25409 - £28371 per annum pro rata

Hours: Permanent - 25 hours

Closing date: 21st Nov 2022, 11:59pm

Disability Confident Employer