Revenues Visiting Officer

Ashfield District Council

Ashfield is a great place to work, valuing our employees, offering benefits including a very generous holiday entitlement, up to 34 days per year, personal development, hybrid working and a local government pension.

You will become part of a team supporting the Revenues and Benefits team in the delivery of Housing Benefit / Council Tax Support, Business Rates and Council Tax. You will be required to undertake home visits to support the Benefits and Council Tax functions and also site visits and inspections for Business Rates purposes.

Your responsibilities will include providing advice, effective decision making and responding to customer’s enquiries in a professional manner. You will have the opportunity to bring your skills and experience to help the Council deal with all aspects of the Revenues and Benefits Service, including maintaining accurate records, handling sensitive data and working with your colleagues and the Revenues and Benefits Management team to help deliver a high standard of service to the residents of Ashfield.

Working as a Revenues Visiting Officer at Ashfield District Council is a challenging but rewarding role. Using your knowledge and customer service skills you will need to be flexible in your approach and confident in helping the Council to achieve a high quality customer focused service delivery.

Previous experience working in a Revenues and Benefits Service would be an advantage however we will consider candidates who can show they have experience in a similar environment and who can bring relevant skills that would show they can develop into the role by undertaking the necessary training.

To apply, please visit:

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.


Closing Date: 17th November 2022
Interview Date: W/C 28th November

Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.


Job Reference: ADC1265

Salary range / grade: £22,571 - £24,920 per annum (Pay award pending)

Hours: Full Time Permanent

Closing date: 17th Nov 2022, 11:59pm

Disability Confident Employer