Senior Benefits Officer

Cherwell District Council

The Job:

Cherwell District Council is renowned for being a forward thinking and innovative council that is providing excellent quality services and performance to the residents of the district.

Our journey started in November 2021 when the Revenues and Benefits Service was brought back as in house team and this is an exciting opportunity for the right person to help shape our services for the future and to be a valued member of a team that will be customer focused and motivated to provide an excellent customer experience to our residents.

The Person:

You must have a background in Benefits administration and experience of staff management would be beneficial as the successful applicants will have responsibility for staff management and supervision.

Equally important are your personal attributes, you should be self-motivated, possess excellent interpersonal skills, set high standards and be an inspirational leader to those staff in your team.

Have Minimum of two years’ experience in Housing Benefit/Council Tax Reduction, and a solid working knowledge of Housing Benefits and Council Tax Reduction Scheme Legislation and practices. We are also looking for the successful candidate to have excellent verbal and written communication skills, and also demonstrate a high degree of numeracy with eye for detail and be a critical thinker.

The Benefits:

The Council is an equal opportunities employer. We offer agile working, which means we don’t have a rigid work location. Our staff work from home and in the office to suit the business need. Other benefits include:

  • A generous annual leave entitlement
  • Opportunity to join the Local Government Pension Scheme
  • Cycle to work scheme
  • Annual Flu Vaccination
  • Incremental pay award (awarded annually in April after one years’ service)
  • Flexible working policy
  • Opportunities for progression within the service
  • Support for the acquisition of relevant professional qualifications such as Institute of Revenues Rating and Valuation. IRRV.


If you think this could be the role for you we would love to hear from you, for more information please contact Sandra Ganpot, Benefits and Performance Manager on 01295 221721  or

Apply link

Closing date: 31 July 2024.

Interview date : 8 August 2024.


Salary range / grade: Salary: £40,446.50 – £45,245.50 per annum

Hours: Full Time - Permanent - 37 hours Agile working supported.

Closing date: 31st Jul 2024, 11:59pm

Disability Confident Employer