Systems Officer

Civica UK Ltd

An exciting opportunity has arisen to join the South Worcestershire Partnership, Revenues and Benefits team based at our offices in Pershore.  The Partnership is managed by Civica and provides Revenues and Benefits services for Malvern Hills District Council, Worcester City Council and Wychavon District Council.

The Systems Officer role will involve providing a systems admin service to the Revenues & Benefits service for the 3 partner authorities. You will be the first point of contact for systems queries, providing 1st line support. You will maintain the Revenues & Benefits database including, but not limited to, providing statutory returns and testing new releases.

You will have excellent communication skills, a positive attitude to new ways of working and be able to work without close supervision.

The role is 37 hours per week, however during busy periods such as end of year extra hours will be required.

The service is undergoing a change of processing system to OPENRevenues and experience of this system is preferred but not essential.

The post is predominantly office based in Pershore, although the option of blended working is available.

Job Specification attached.

To apply please send your CV along with a personal statement as to why you consider yourself suitable for this role to Please refer to the Job Specification when submitting your personal statement.

Hours: 37 hours – full time permanent


Salary range / grade: to be discussed

Hours: 37 hours – full time permanent

Closing date: 31st Aug 2022, 11:59pm


Disability Confident Employer