Team Manager – Housing Benefits

Ceredigion County Council

About the role

We are looking to recruit a Housing Benefit Team Manager to join our Finance and Procurement service.

The Team Manager will lead and support the Benefits Team to provide a high-quality service to customers ensuring that Housing Benefit, Council Tax Support, Discretionary Housing Payment, Free School Meals and School Essentials Grant claims are determined and administered promptly, accurately and in accordance with legislation, local policies and procedures.

The Team Manager will also ensure that the appropriate action is taken to recover overpaid Housing Benefit and to detect and prevent fraudulent claims.

About the candidate

We are looking to recruit an individual with a minimum of 5 years Housing Benefit and Council Tax Reduction Scheme experience of which 3 years should include management and supervision of staff.

Our offer to you

We are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.

In exchange for your skills and commitment we will offer you a range of employee benefits including flexible working, competitive annual leave allowance, enhanced family benefits, lifestyle savings and employee health and wellbeing packages.

We believe work-life balance is very important. To support you in achieving this, you will have access to the following discretionary benefits:

• Hybrid Working: Subject to certain conditions being met, you may choose to work from home or in an office location.
• Flexi-time: Hours may be worked within a defined bandwidth, Monday to Friday, subject to service needs.

More information about our wide-ranging employee benefits can be found on our


Interviews are to be confirmed. To reduce disruption to candidates, interviews will be held remotely.

Get in touch

For further information and an informal discussion regarding this post please contact Miss Helena Jones 01970 633171

Note: We reserve the right to extend the application closing date.

A Standard Check by the Disclosure and Barring Service (DBS) will be required for this post.

Your application can be made on the link below:


Job Reference: REQ105040

Salary range / grade: £34,723 – 36,298

Hours: Full Time - Permanent - 37 hours - Location: Canolfan Rheidol, Aberystwyth / Home Working

Closing date: 5th Nov 2023, 11:59pm


Disability Confident Employer