Welfare Liaison Officer – 30 hours Temporary Maternity Cover up to 12 Months

Uttlesford Council

Uttlesford District Council is seeking to appoint an enthusiastic Welfare Liaison Officer to cover maternity leave within the Benefits Department.

We would like to hear from you if you have proven experience in a benefit and/or homelessness prevention environment and are able to demonstrate excellent communication and customer liaison skills.

You should have a positive, customer focused, quality assured attitude along with the ability to review and analyse the decisions of others.

A good standard of education is required including GCSEs or equivalent in English and Maths. You should have good IT skills and be familiar with using benefit-based computer systems.

The post will involve administration and customer facing duties, including home visits to the most vulnerable residents of the district. The post holder will also be required to represent the benefits service at surgeries and welfare events.


Benefit package for the above post includes:

• • Hybrid Working

• • Paid holidays

• • Contributory Local Government Pension Scheme

• • Employee Assistance Programme

• • Flexitime

• • Volunteering opportunities

• • Vine extras – Employee discount scheme

For an informal discussion please contact Caroline Saych via email csaych@uttlesford.gov.uk

Please apply online via our recruitment link https://www.uttlesford.gov.uk/jobs-careers

Closing date for completed applications is Sunday,10 September 2023.

It is intended that interviews will be held week commencing 18 September 2023.

CVs will not be accepted.


Uttlesford District Council is an inclusive employer and we welcome applications from all. We are proud to be a Disability Confident Employer and proud to support our Care Leavers and the Armed Forces Covenant. Anyone disclosing a disability, or is a Care leaver or is a member of the Armed Forces community (Veteran/Service leaver, Reserve Forces, or their Spouses/Partners or Cadet Force Adult Volunteer) whose application meets the essential criteria for the post will be guaranteed an interview


Salary range / grade: Salary Grade 6 £31,099 - £33,820 (£25,215 - £27,421 pro rata to 30 hours) (Pay award pending)

Hours: 30 hours Temporary Maternity Cover up to 12 Months

Closing date: 10th Sep 2023, 11:59pm


Disability Confident Employer