hbinfo is the leading information site for Housing Benefit and Council Tax Support. Hbinfo is the leading information site for Housing Benefit and Council Tax Benefit. We also work closely with two different government departments.

We have thousands of registered members, a thriving message board and a huge and growing database of information. Over 350 local authorities are members as well as many registered housing associations, voluntary agencies, independent contractors, landlords, RSLs, staff from Government agencies, software houses, employment agencies, solicitors, the Rent Service, Local government Ombudsman and others interested in Housing and Council Tax Benefit administration; making a total of over 38 organisations totalling 12,000 individual users.

The site is updated on a daily basis and we are always looking to improve the quality of service we provide you with. Here are just some of the facilities we offer as part of your membership:

  • A message board exchange which attracts hundreds of posts daily
  • Reduced fees for attendance at conferences and training
  • Weekly updates in the form of newsletters
  • The latest bulletins and circulars added as they are published
  • Latest additions highlighted on the front page
  • A huge case-law section with improved search facilities
  • The latest Upper Tribunal /Commissioner decisions “hot off the press”
  • The most comprehensive range of guidance circulars on the web
  • Full training services
  • A jobs section – free for subscribers to advertise their jobs saving the subscription many times over
  • Caselaw updates
  • Fast administrative support

To subscribe online now click here. If you would like more information about hbinfo or a free 5 day trial, (LAs only) please contact Ghita Thomas

The cost of subscription to 31 March 2025 is as follows:

Size of organisation (number of benefits staff only)

Below 50 – A rate £520.00

50 to 99 – B rate – £630.00

100 to 149 – C rate – £760.00

150 to 249 – D rate – £915.00

250 plus – E rate – £1085.00

10% discount for 2 years subscription

Housing Associations – £POA
Charitable Agencies – locally – £350.00
Individual – single subscriber only – £370.00

Registered (verifiable) charities – FOC

All subscriptions are plus the current rate of VAT @20%

Please contact us for rates for commercial organisations:

Hbinfo Ltd
Rowan House
7 West Bank
North Yorkshire
YO12 4DX

Contact no 07890 527 178

VAT no 880 7202 27