Basics of Appeals

This course is being run in house.

The Housing Benefit and Council Tax Benefit appeals system

HBINFO is delighted to offer a workshop day on the appeals system.

Our training is designed to help delegates understand key legal aspects of the Housing Benefit system. We will always include plenty of exercises and real live case examples within the day. Learning should always be fun!

What impact does the Human Rights Act have? Where do you get the information you need? How do you deal with appeals cases involving possible prosecutions?  Why is dealing with appeals effectively a crucial factor in improving the Council’s performance standards and CPA results? These days will answer all these questions and many more.  Early booking is recommended.

Our Standard day is suitable for assessment and fraud officers The course looks at the appeals and review system (including discretionary hardship payment reviews) up to and including presentation at Tribunal. It considers concepts such as evidence, fact and applying them to the law.
This course is suitable for new appeals staff with previous benefits experience.

The programme will include

Understanding the appeals system, who can appeal, out of time and jurisdiction appeals, fraud and appeals, Performance standards and appeals and other aspects of the appeals system.

All our workshop days courses will include the latest legislation and case law updates on the Housing Benefit appeals system.

Fee: £250 for HBINFO members. – £300 for non-HBINFO members. Book three places, get a fourth place free (free places may be carried forward and used on any subsequent HBINFO training event within 6 months)

This covers refreshments, lunch and all training materials.

Please contact Ghita Thomas on or 07890 527 178 for further details

About the presenter

Peter de la Mothe has over 30 years experience in the Housing Benefit field and brings a wealth of experience in dealing with overpayments to this course. He is a regular writer and speaker on Housing Benefit issues