Reply To: Retrospective change following UC Migration Run-On


Update, Update – I’ve just received a further email from the DWP back-tracking on their previous advice and have now said….

So in line with the VEP guidance, since the task was viewed (5 June) which is following the receipt of a UC Stop Notice(assume 25/5 or 26/5) and the change is applicable to a date (3 May) which is before the Stop Notice was issued, then the task should be actioned as normal and the correct outcome should be recorded.

You are right in saying the claimant should have notified you of the change to their circumstances, you are right to action the change of circumstances and create an overpayment.

Anyone else feeling dizzy!?